My Advice Gateway
BENEFITS

The benefits system is designed to make sure that there is a minimum standard of living for everyone and My Advice Gateway provides information on how benefits are claimed and paid.

Details of planned changes to the benefit system can be found at this link.

An A-Z of the Benefits System is available from GOV.UK and further information is available at CitizensAdvice and Turn2us.

 

FOUNDER SPONSOR - LHS
FOUNDER SPONSOR - LHS

LHS provides a complete range of web-based housing option services to more than 60 local authorities and hundreds of housing associations across the UK.

QUICK CHECK

There is a quick way to check whether you might be eligible for support from the benefits system. Simply fill in the confidential questionnaire at GOV.UK.

Before you start, make sure you have information to hand about your savings, earnings, details on any benefits or pensions you may already be receiving and the cost of your outgoings (such as council tax, rent, mortgage and child care payments).

If you rent a property from a private landlord you will also need to know your Local Housing Allowance rate. Find out more about this at this from GOV.UK.

WELFARE REFORM
The Government has introduced a wide range of changes to the social security benefits system under the Welfare Reform Act 2012 and the Pensions Act 2011. More ...
BENEFITS CALCULATOR
You may be missing out on financial help that you are entitled to through welfare benefits. The entitledto calculator can help you check what benefits and tax credits you might be able to claim More ...
UNIVERSAL CREDIT
Universal Credit is a new single payment for people who are looking for work or on a low income. It is intended to help claimants and their families to become more independent and will simplify the benefits system by bringing together a range of working-age benefits into a single streamlined payment. More ...
UNIVERSAL CREDIT MAKING A CLAIM
You can claim Universal Credit online at home or from wherever you can access the internet making it easy to claim at a time that suits you. Your postcode will determine how your claim is progressed. More ...
UNIVERSAL CREDIT CLAIMANT COMMITMENT
Your Claimant Commitment will set out what you have agreed to do to prepare for and look for work, or to increase your earnings if you are already working. It will be based on your personal circumstances and will be reviewed and updated on an ongoing basis. More ...
UNIVERSAL SUPPORT & ADVANCES
If you don’t have enough to live on while you wait for your first UC payment or you need help to pay for emergency costs you may be eligible for a UC advance or a Budgeting Loan. More ...
UNIVERSAL CREDIT PAYMENT
UC is a single payment that is paid monthly into your bank account. You may have to wait for up to 5 weeks for your first payment. More ...
UNIVERSAL CREDIT ROLL-OUT
Universal Credit is replacing certain benefits in parts of the UK and will be rolled-out in phases between 2013 and 2017 More ...
HOUSING BENEFIT
In order to be eligible for Housing Benefit, you must live in the UK, be on a low income and pay rent. You cannot receive the benefit if you have a mortgage or a home loan. More ...
DISCRETIONARY HOUSING PAYMENT
If you are already receiving Housing Benefit you may be able to get additional help from your local council if you are struggling to pay your rent. More ...
INCOME SUPPORT
Income Support is designed for people who do not have enough money to live on and the amount you get is the difference between the money you have and what the Government thinks your needs are. More ...
COUNCIL TAX SUPPORT
If you pay Council Tax and you are on a low income and have savings of less than £16,000, you may be eligible for Local Council Tax Support/Reduction. You can apply whether you rent or own your home, or even live rent-free. More ...
JOBSEEKER'S ALLOWANCE
Jobseeker’s Allowance is the main benefit for people who are unemployed but are capable of working and are looking for a job. In order to qualify you must be able to start a job straight away. More ...
WORKING TAX CREDIT
Working Tax Credit is a payment for people who are working but are on a low income. You can receive the payment if you are over 16, work for more than a certain number of hours a week and you income is below a certain level. More ...
SUPPORT FOR MORTGAGE INTEREST
If you’re a homeowner getting certain income related benefits you might be able to get help towards interest payments on your mortgage and some loans for repairs and improvements to the home More ...
THE SOCIAL FUND & OTHER PAYMENTS
The Social Fund is a scheme to help people who are on low income with certain one-off or occasional expenses. These additional payments are outside the range of regular benefit payments. More ...
BENEFIT CAP
From April 2013, the Government introduced a cap on the total amount of benefit that people aged 16 to 64 can receive. If you are affected, your Housing Benefit or Universal Credit will go down to make sure that the total amount of benefit you get isn’t more than the cap level. More ...
APPEALS, COMPLAINTS AND BENEFIT FRAUD
If you are unhappy about a decision regarding your benefit, benefit claim, tax credits or National Insurance you can ask for more information, an explanation or request for the decision to be reconsidered. You can make a formal complaint about the service you received and under certain conditions you can claim compensation. You can also report benefit fraud anonymously. More ...
REPORTING BENEFIT FRAUD
Benefit fraud costs the taxpayer over a billion pounds every year. If you know or have a strong suspicion that someone is committing benefit fraud you should report them straight away, remaining anonymous if you wish to. More ...
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